Several years ago, I had to go through the baggage claim routine. My luggage just wasn’t there. There is a sinking feeling as you wait in the line with other anxious passengers. Alas, you find your bag really isn’t there. There are promises to deliver it to your addesss when they locate it. Eventually it gets delivered, but only because I was at the address long enough for it to reach me. Another time, a worse situation happened. Someone had taken home the wrong bag, mine. Now I was at the mercy of fate. Would this be a local person who could deliver my luggage back to the airport? Fortunately, the good samaritan delivered my luggage the next day. From these two incidences, l try never to check in luggage. The whole experience is frustrating, scary and expensive. It seems you have become an innocent victim of a dysfunctional system. …